It's possible that maybe your other security software blocked it but that's rare. You have an error in the log that is of potential concern. You might want to uninstall the anti-exploit and install Malwarebytes 3 Our latest product Malwarebytes 3 has it built-in. You appear to be using an older version of our Anti-Exploit as it looks to be the standalone version. However there are a couple issues of concern. Please attach the Additions.txt log to your reply as well.If you've, run the tool before you need to place a check mark here. The first time the tool is run, it also makes another log ( Addition.txt).It will make a log ( FRST.txt) in the same directory the tool is run.When the tool opens, click Yes to disclaimer. You can check here if you're not sure if your computer is 32-bit or 64-bit Note: You need to run the version compatible with your system. Please download the Farbar Recovery Scan Tool and save it to your desktop. If no threats were found, please confirm that result. If any threats are found click Details, then View Log file (bottom left-hand corner)Ĭlose the Notepad document, close the Threat Details screen, then click Start cleanup Once the virus database has been updated click Start Scanning Select I accept the terms in this license agreement, then click Next twice Note : Reports will be saved in your system partition, usually at C:\Adwcleanerĭownload Sophos Free Virus Removal Tool and save it to your desktop. Right-click on icon and select Run as Administrator to start the tool.Īfter reboot, logfile will be opened. Please download AdwCleaner by Xplode and save the file to your Desktop. When completed make sure to re-enable your antivirus.Post the contents of JRT.txt into your next reply message.On completion, a log (JRT.txt) is saved to your desktop and will automatically open.Please be patient as this can take a while to complete.The tool will open and start scanning your system.Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.Shutdown your antivirus to avoid any conflicts.Please download Junkware Removal Toolto your desktop. Please restart the computer first and then run the following steps and post back the logs when ready. Okay but late here so probably won't be able to reply until some time tomorrow.
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